Our policies

Play Wales is committed to ensuring the privacy of everyone who uses our website or our services. Please read our Data Protection Policy to see how we use and protect the information you provide. 

Play Wales is committed to protecting your personal information:

• We will always keep your information safe.
• We will only keep your personal information for as long as we need it.
• When you give us your personal information, we will only ever use it for that purpose.

Play Wales believes that everyone has the right to be treated with dignity and respect. We are committed to providing all our services on a fair and equitable basis.

Play Wales is committed to fair, unbiased and objective employment practices and a work environment free of harassment and victimisation.

Play Wales is committed to promoting a zero tolerance approach to racism throughout the organisation. To stand against racism and promote a more inclusive and equal workplace that gives every individual in Wales the right to feel safe, valued and included, Play Wales has signed the Zero Racism Wales pledge.

Play Wales tries to ensure that we run the charity sustainably.

Play Wales aims to provide quality services to all our users. If, however, you are unhappy about the way you have been treated or the quality of our service, please tell us.

Play Wales aims to provide the best possible service to everyone wishing to conduct their business with us either wholly or partly in Welsh. All our general mailings and publications are offered in English and Welsh.